For an established brand like Lush, Social media in combination of paid and natural will be delivering the square root of fuck all to their bottom line. Source: My job for the last 15 years has been analysing what does drive sales for brands, and unless you are a new DTC brand, social is irrelevant as anything other than a customer service channel.
For an established brand like Lush, Social media in combination of paid and natural will be delivering the square root of fuck all to their bottom line. Source: My job for the last 15 years has been analysing what does drive sales for brands, and unless you are a new DTC brand, social is irrelevant as anything other than a customer service channel.