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I missed this originally. The issue has been that the lifts needed bespoke parts to be made. The lift maintenance company couldn't supply parts in a reasonable amount of time.
EDIT: The freeholder deemed we should do this urgently and there was a process we had to clear with insurance and health and safety executive. But as the item was not safety critical, not part of the fail safe mech, it wasn't that great an issue.
lynx
Did they let you use non original parts to retro fit a lift?