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This has been long since done and dusted. Classic road.cc being years late to the party.
https://www.youtube.com/watch?v=Rj__lexd_BI
"Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don't do one."
croft
Road.CC are trying to get hold of samples of Shimano Hollowtech cranks that have failed so they can have a university engineering department take a look at them and see if they can determine what's going on.
https://road.cc/content/tech-news/shimano-claims-no-design-problem-hollowtech-cranks-287827
If you still have these cranks, would you like to send them so they can pass them on to engineering contacts for examination?
If so, please send them to:
Road.cc
Unit 7b
Green Park Station
Bath
BA1 1JB