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Eeeeesh, that is truly miserable. Sorry to hear it. Does make me feel a little less alone at least.
@EstelleGetty are you free of them now? Never again.
ReekBlefs-
Yes. I’m unsure where their involvement came from (whether PPL were through the broker who we have used before or new mortgage provider Nationwide), but I would be inclined to change either if I had to use them again. A seriously painful and expensive process with 2 mortgage payments at variable rate. Thank you very much Natasha you fucking fuck.
Thoughts and prayers being sent your way @ReekBlefs
EstelleGetty
I'm stuck in a chain where both our buyer and sellers are using them. Things have come to a grinding halt. We were days away from exchange.
Lots of complaints on their Twitter feed and has been reported by the press, including the BBC and the Mirror.
Latest update from their regulator: https://www.clc-uk.org/information-for-clients-of-premier-property-lawyers-js-law-dc-law-and-advantage-property-lawyers/
Doesn't sound hugely promising. Complete nightmare. Appreciate a cyber attack may be difficult to resolve, but their comms have been terrible.
Feeling pretty stressed about the whole thing, our mortgage offer is due to expire in Jan.