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I'm stuck in a chain where both our buyer and sellers are using them. Things have come to a grinding halt. We were days away from exchange.
Lots of complaints on their Twitter feed and has been reported by the press, including the BBC and the Mirror.
Latest update from their regulator: https://www.clc-uk.org/information-for-clients-of-premier-property-lawyers-js-law-dc-law-and-advantage-property-lawyers/
Doesn't sound hugely promising. Complete nightmare. Appreciate a cyber attack may be difficult to resolve, but their comms have been terrible.
Feeling pretty stressed about the whole thing, our mortgage offer is due to expire in Jan.
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Eeeeesh, that is truly miserable. Sorry to hear it. Does make me feel a little less alone at least.
@EstelleGetty are you free of them now? Never again.
Anyone else lucky enough to be with Premier Property Lawyers et al whose web portal eWay has been down for a week? I've been waiting for an update since 11th October and my buyers are getting ready to pull out. Utterly tired of it.