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Precisely, seems like a bit of an echo chamber. This is the nearest I've found to real world feedback: https://singletrackworld.com/forum/topic/12-things-that-ive-learned-as-an-alfine-11-owner/
- They don’t like torque
- The Alfine tensioner is as much use as a chocolate fireguard (and doesn’t like torque)
- Develop a smooth pedalling style, don’t mash
- Vertical drop-outs are possible, see #1 and #3 above
- Get the right coloured washers for your desired cable line
- Shimano Hazelnuts are thankfully softer metal than Alfine axles (overtightening essential)
- Liquid Torque is your friend, see #5 and #6
- Looks like a single-speed thoroughbred, weighs like a shire horse
9.They are reliable and low maintenance though - An oil change after a 1000km is highly recommended. Less drag, less noise, more smooth speed
- KMC half link chains solve #2… for about a month until it has stretched like nicker elastic
- KMC BMX chain with a single half link solves all your problems.
- They don’t like torque
trigs-
I have an alfine 11 on my Surly disc trucker commuter/tourer and it has been fine for a number of years. It does occasionally slip under high torque. Getting the indexing just right takes some practice. Shifting is solid though. I run mine in vertical dropouts with the 2 jockeywheel chain tensioner.
Annually I do a service on it using the Rolholff service fluids (detergent and oil).
I can agree with #6 and #8 especially...
motoko
Keenly awaiting any answers to this, I was thinking about the same thing just this past week.
Most of the reputation for unreliability online seems to be repetition of hearsay rather than direct experience.