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Thanks for the advice. Argh this is all disappointing to hear! Yeah like you said I'd imagined they'd be whacking the crown race on with something like a length of pipe. As soon as I noticed I went back in to query the sanding and how loose the crown race was. Guy in the shop told me it was fine as it would be fixed in place once the headset was preloaded.
Whoa! Yeah this is not good. I'm making a lot of assumptions here but if you can pull it off by hand it 'sounds' like the shop have sanded the fork so they could 'fit' it by hand!!
These are normally tight as hell and need quite a whack 'with the correct tool' to get them on. You shouldn't be able to move it without a large hammer or removal tool.
Even with the correct tool I've still had to resort to hammer and screwdriver method to remove cane creek races....