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It could just be misaligned/need indexing (I have no idea if that's the correct terminology). I've never used an Envilio hub but the Nexus hubs on the Bullitts I used to use for work needed adjusting constantly to avoid them slipping. It was very straightforward and didn't involve any disassembly of the hub.
ltc-
Thanks. Interestingly, it doesnt slip without the e-assist motor powering up. I rode it gently on the flat and the gears engage. On a hill, it slows to a stop, your legs are just not strong enough to keep it moving, but despite strong pressure on the pedals still no slipping.
So I'm hoping the hub is ok, but something about the motor engaging causes slippage. As @MCamb hopefully just the freewheel pawls.
I'm a bit stranded as I have a new job on site tomorrow and will have to take my tools on the train, all my bike stuff is at my lock-up 10 miles away, don't really want to disassemble it in my front garden.
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could just be misaligned/need indexing
They don’t work like this, and there is no indexing on enviolo.
William.
MCamb
Terrible slipping / gear skipping on my grip shift enviolo hub gear set up on the UA family. I have no knowledge of hub gears and would rather not open it up, is there any basic maintenance I should be performing before o go to a mechanic?