Your Garmin help, please

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NotThamesWater

Me: Hi Garmin, the strap on my partner's vivosport has snapped.
Garmin: Sorry, you can't get new straps - it's an all-in-one device.
Me: Oh, that's disappointing.
Garmin: I know. Anyway, we'll send you a new one.

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Stonehedge in reply to @NotThamesWater

This is is similar to my experience when the strap on my vivosmart 4 broke.

Garmin might be overpriced and sometimes a little bit shonky but I'm a big fan of their regular software updates (even on older models) and pretty decent approach to repairs and replacements.

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NotThamesWater in reply to @Stonehedge

Their service is good.

Their soterware (on the older models), not so much - I remember reading an article by a person that had looked at it all in a hex editor, and seen what a big ball of mud it really was.

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