it's blowing their brand apart
Money wise- I agree (though I suspect they would have some form of insurance) but if the recall/ refund happens as it is said to do (and I wait to see firm, written proof), this is pretty much the perfect response from a company.
Yeah, I can see that side. I wonder how people will see it in general.
They are selling a bike for £6-10k at a decent volume. You'd have expected them to get the development rights.
@dst2 started
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Money wise- I agree (though I suspect they would have some form of insurance) but if the recall/ refund happens as it is said to do (and I wait to see firm, written proof), this is pretty much the perfect response from a company.