if you use someone more than once and intend to use them again you
Again it’s semantics, but if I come round to your house and do a job, I’m not overly fond of you saying you “used me”, lol.
Are you working as Mr Nef or Nef Ltd though?
Talking to someone else: ‘We have a guy called Nef who does our X’ ‘We use Nef Ltd to do our X’
I did actually think about typing ‘engaged someone for professional services’, but ‘used’ is shorthand.
Saying “we got Nef in and he did X” seems a bit nicer than “we used Nef to do X” IMO.
But you’re right, if instead of Nef, it was a large company not associated with an individual like “Domestic Energy Solutions”, it seems fair to say used.
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Again it’s semantics, but if I come round to your house and do a job, I’m not overly fond of you saying you “used me”, lol.