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atk-
EXACTLY what I have been doing. Problem is it's ms_com's office, and I reckon she might want to be able to operate the window. And I don't want to be on call for closing duties.
I contacted a specialist firm who reckon I'm out of their catchment area (despite being 20 miles away...) but did suggest calling Velux directly. I'll take another look later when the sofa bed that was below the window dries out. Maybe take a can of lithium grease up there with me.
stevo_com
Anyone got any magic with Velux windows? We had two new ones fitted as part of our roof work a while ago. The windows themselves are fine and open and close smoothly. But the locking mechanism/closing bar latch thing is a fucker to close. ms_com can't do it and I feel like I'm going to break it everytime. Exacerbated by her asking me to close the big one yesterday, me not bothering, the storm blowing it open and ALL the rain being dumped into the loft room.
I've had a bit of a look at it and cannot for the life of me work out why it's so difficult.
I am not keen on getting the original installers back as they are not people I ever want to see again in my life. I am resigned to either fixing it myself or paying someone else to do it. I just want to check all the "have you made sure this is set this way?" or "grease that" type suggestions.