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@Cupcakes
For goodness' sake... the building society has sent the funds for the mortgage transfer but they've sent the wrong amount, despite confirming multiple times that they would get it right.
It's only ~£300 shortfall, which is the difference between the actual redemption amount and the estimate that they asked me to confirm. So I can cover it myself to get the thing over the line.
What makes it more frustrating is they already rejected and then re-accepted the application previously because of this shortfall. We sent an exact redemption amount after the rejection and they said OK we'll cover that; "it's within our tolerance anyway [<£500] so we don't mind".
Total shambles.