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I take it you’ve been to your local delivery office to see if it’s waiting there with a fee to be paid or something?
Beyond that, can’t really see what else you can do but eBay should bet on your side as you’ve not received the item. Just remember it’s not your fault RM have fucked up even though it might feel like it since it’s at this end of the journey.
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Just remember it’s not your fault RM have fucked up even though it might feel like it since it’s at this end of the journey.
@MCamb At the end of the day, it's not delivered so it's on the sender to sort. I've had parcels vanish between the UK and Luxembourg since Brexit screwed the postal exchange up and in every case, the sender has refunded me (and claimed on the insurance) even though the carriers have disagreed on whose problem it is. Ultimately, it's not your problem.
Item bought from US, sent via USPS. Handled by Royal Mail in the UK. Tracking marks it as delivered but there’s no sign of it anywhere. Contacted the seller who’s made enquiries with their postal service, who say receiver needs to contact Royal Mail. I’ve contacted (or tried to, just been bounced around their website support pages) and they say it is the responsibility of the sender / USPS and to contact them. Is there anything else I can do?