• Item bought from US, sent via USPS. Handled by Royal Mail in the UK. Tracking marks it as delivered but there’s no sign of it anywhere. Contacted the seller who’s made enquiries with their postal service, who say receiver needs to contact Royal Mail. I’ve contacted (or tried to, just been bounced around their website support pages) and they say it is the responsibility of the sender / USPS and to contact them. Is there anything else I can do?

  • I take it you’ve been to your local delivery office to see if it’s waiting there with a fee to be paid or something?

    Beyond that, can’t really see what else you can do but eBay should bet on your side as you’ve not received the item. Just remember it’s not your fault RM have fucked up even though it might feel like it since it’s at this end of the journey.

  • Also try asking your postperson, I had a similar thing a few weeks ago and the temporary mailman somehow sorted it.

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