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I've had this issue when the charging port had muck in it. It charged but didn't connect to a computer. Had to clean it out with a pin and it started working again.
Also sometimes I find turning USB debugging on and off helps for some reason (you'll need to enable developer options). You may also be able to back up with ADB if it still isn't showing up as a drive.
I'm trying to manually copy / backup the contents of two of my old phones. One is Android 7 and pretty sure the other one is.
For some reason when I plug them into my laptop the cable just charges and doesn't bring up the option of what to do.
Am I missing something obvious? I'm sure I never had to do anything before.
I've tried on both W10 and Ubuntu.
Honestly it's confusing the fuck out of me.