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TBF, I’d have blamed that on Fairlight personally….. that should have been spotted when the bike was assembled…. Especially for a company that operates in the way Fairlight does (basically pre-selling everything and manufacturing/assembling in short runs), and markets themselves on being better quality than the big brands.
It's not just a few hours of fuss though. There's a lasting impact on the frame. I guess I was speaking from a very personal point of view, but imagine if in 2021 you spec a custom frame for Di2. It's just way less slick than AXS. Holes in tubes to accommodate etubes that simply don't need to exist with AXS. Say you spec Di2 and then Shimano release wireless shifting in the future. I'd be bummed out that I have these pointless holes.
And is it more reliable? Shimano have had so, so, so many warranty issues on modern Di2 parts. As far as I was aware, eTap is a pretty reliable and mature system now - just as much as Di2 is.
Modern Shimano stuff is getting uglier and uglier IMO, too. They have no native crank based power and have killed off Pioneer, whereas SRAM have crank based power all the way down to Rival.
Dunno. Just think they're sitting on their hands, while SRAM are actually moving forwards.
But then all of that is moot because my bike and my upcoming bike will both have rim brakes and mechanical Chorus :-)