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Yep, it's upside down. Oddly, I bought a Connex link for this exact purpose too (regular removal of chain for waxing) and I could not get it to run smoothly through my derailleur either. Mine's 11spd, no idea why, so I sacked it off and just replace with KMC quicklinks every time they start to feel a bit less solid
TooTallTim
It's all brand new but the first time I used the Connex one instead of KMC so maybe I installed it wrong.