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Bad initial decision, certainly. Who would think it would be ok to borrow a bike rather than get your own fixed? If it's OK to do that - what's next? Got a sore leg, no problem, a trail angel will sub in for the last 100k...!
I would certainly criticise them for giving him initial approval to do it, but I don't know exactly what they said - eg was it 'subject to confirmation', etc. I wouldn't criticise them for making the correct call on reflection rather than doubling down on an error.
frank9755-
It’s obviously difficult not knowing the full circumstance but bad officiating is part of sport. My issue is if they ok it and then go back on it, with nothing changed, the participant can’t undo their action.
There is also a third option where they acknowledge they made a bad decision but accept their original ruling.
GoatandTricycle
So he checked with the organiser, who said it was ok, unless further information came to light seems pretty rough to go back on a decision and DQ