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Wtf is this new bank link sh*t? I have to log into my online banking via eBay???
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I've just put some old bikes for sale on ebay. What an utter ballache that was. Everything has changed for the worse since I last listed anything and it is overly complicated.
The "Or best offer" default addition that I didn't notice straight away irritated me. I had to revise every listing to remove it.
I'm done with ebay sales.
Is Gumtree the alternative? Or is there a better option as I do prefer an auction with a fair starting price and like to watch where it goes from there. -
Bear in mind that ebay will email you now and then and let you know that ‘your listing can now accept offers’! So you have to edit the ads again each time.
Ebay has indeed become a ballache. I’ve personally had zero luck trying to sell on gumtree or facebook. It’s a real shame but I think for most folk now, ebay is the defacto option for buying anything. I’ve even had stuff bid higher on ebay than it can be bought for brand new on amazon!? which tells me people just don’t look anywhere else any more…. -
‘your listing can now accept offers’
Wankers.
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I've put something on eBay that I couldn't sell on here, and had an offer for it which I accepted with the information the app showed me. Getting home I checked the full website and the user who bought it has 0 feedback and one of those generic dodgy usernames. I can just feel in my bones that I'm going to get fucked around on this and the item will mysteriously 'not arrive" or some shite, and I'll lose out.
How do I get out of this without too much of a mark on my account? Claim to send it (but don't), then issue a refund and relist later?
Edit: well it looks like I can just send a full refund and say the item has been unfortunately damaged prior to shipping
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Wonder if anyone has any advice on how to resolve this one. I sold something in mid-July on eBay for £120, posted it the day after payment was made using Special Delivery by 1pm. I was away from home at the time so bought postage over the counter rather than online. I still have my certificate of posting.
They tried to deliver it the next day as promised but nobody in so I suppose left a card. The parcel then went to the local DO to await collection. Today I get an email from the buyer saying 'where is the item?' so I have a look at the tracking and it says he never collected it and it has been sent to the National Return Centre for returning to sender. Now normally I use online postage so the sender is known, but this time I didn't and I don't think I put my details on the parcel. Reading the small print on the RM website says that any returns they cannot repatriate will be destroyed. As an aside, how is this reasonable when they could try to redeliver it to the address on the front at least?
Regardless of that, where do I stand with the buyer who has basically created this problem? Oh and I now have a -£120 hold balance on my eBay account for good measure...
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I’d assume the buyer will say they never got the card.
It’s going to end in the buyer getting the £120 back and you having to make a claim for the lost item.
Or if you did put a return address on it you’ll get it back at some point.
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A 46min hold to speak to someone but you’re right, with this info I was able to add sender details to the tracking number. I have a reference number so will see if it makes its way back to me without further intervention.
Full-on ball ache as you say. To be fair the CS person was several levels above the usual courier call centre standard so credit due there.
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That's kinda poor show on the counter staff that didn't ensure your return deets were on the package.
They probably have no responsibility to do so but I've never been able to send anything Signed For or SD without them asking if I had them on there.
FWIW, I just don't think RM do unsolicited redeliveries. Ever.
It's kind of annoying because you have to know you've missed something to organise to have it redelivered and we seem to have one postman who has less of an idea how to use our buzzer (or the 'services' button to get into the close) as he does how to use deodorant so often his body odour lingering at the door is the only clue I've missed a delivery.
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More ebay thieving corporate shenanigans!
With the old ebay fee system, if you gave a buyer a partial refund, your final value fee would be adjusted proportionately based on how much of a refund you give.
With the new system, as the fees are deducted straight away, if you later send the buyer a partial refund that's all on you.
Just something to consider if you're in a position of negotiating a substantial partial refund.
In my case, I offered a guy a used vintage bottom bracket for £25 and he's obviously clicked on buy it now at £30 anyway and is now complaining that 'I've' overcharged him. If I give him a fiver back, I've still paid fees on 30. Admittedly the difference here is tiny so no great shakes but if the value had been significant it just guarantees more cash to ebay, less to the seller.
There is the option to cancel the whole transaction and re-list at the lower value but again, that puts all the pissing around in the sellers hands and none in ebays.... -
A 46min hold to speak to someone but you’re right, with this info I was able to add sender details to the tracking number. I have a reference number so will see if it makes its way back to me without further intervention.
Full-on ball ache as you say. To be fair the CS person was several levels above the usual courier call centre standard so credit due there.
Update for anyone this may happen to in future. The buyer didn't respond to my messages and then eBay stepped in and settled the case in my favour. NB. apparently if tracking proves that delivery was attempted then it is the buyer's responsibility to collect the parcel from the depot or equivalent.
I don't have the item back, the lady I spoke to told me to wait 30 days before contacting RM again but offered no guarantee of repatriation.
Not sure if it feels like a result or not. I am no longer in a situation where I have no item and no money, so that's good, but equally the buyer has paid and has nothing so there is some damage done. If I get the item back I will contact the buyer to try and send it to them but it's a pretty unfortunate outcome.
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apparently if tracking proves that delivery was attempted then it is the buyer's responsibility to collect the parcel from the depot or equivalent.
That's good to know.
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It's been many years since I sold internationally on ebay. Today I attempted to change a listing at the request of a buyer so I could ship a stem 'Internationally'; or, to Dublin actually!!
Pre-Brexit this would have cost the same as a small parcel anywhere in the UK; so about £4. If it was possible to ship to the buyer directly, without ebay involved it would now still cost me £12.
Unfortunately, using ebay.ie, when the buyer changes his destination to Ireland, ebay automatically adds VAT to the item price and the shipping price at which point the potential buyer says "I'm out"!
I queried this with ebay and they 'very vaguely' explained that it was due to Brexit and as the buyer was paying ebay, which is a business their hands were tied.
So in my case I guess not such a big deal but I would imagine anyone who sells internationally with any regularity could likely to see their sales dwindling..... -
You wait until you return something an need to claim the VAT and import fees back from HMRC
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eBay problems, resolutions, shenanigans, questions and info (not bike finds)
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Speak to eBay. He is covering his buyers remorse by trying to bully you.
And B, but make a note in your calendar with all his deets to do it in 5 years time so he will have no idea why it happens to really mess with his head.