You are reading a single comment by @spj7 and its replies.
Click here to read the full conversation.
-
A 46min hold to speak to someone but you’re right, with this info I was able to add sender details to the tracking number. I have a reference number so will see if it makes its way back to me without further intervention.
Full-on ball ache as you say. To be fair the CS person was several levels above the usual courier call centre standard so credit due there.
spj7
No idea. But what a ball ache. As you have the tracking number, can you get in contact with RM to try to retrieve it?
Good luck!