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This is obviously awful and sooo shitty. Yours and your mums experience is clearly among the worst kind, I think most of us here dog owners have had similar. It’s just terrible for you. At least, and it’s not much comfort, that they were apologetic.
There’s a part of me that wishes that owners of aggressive out of control dogs would meet other owners of aggressive out of control dogs and achieve some kind of balance or parity.
My dog has been attacked twice on separate occasions by German shepherds, which has left us both with some kind of dog-breed prejudice. We met a well behaved trained one the other day, my dog wouldn’t go near it unti we saw it was on a lead.
A few weeks before that we met an owner with two GSD coming toward us on very narrow country path, one was snarling and lunging but on a lead, and he was tucked right in the hedge and hanging on. the other one seemed “alert” but not aggressive as such, my dog was frozen & wary way behind, I walked forward and asked the bloke can we can pass? has he got firm control, yeah yeah he says, this one is fine, anyway, we walked past and yep, the “nice” one lunged and went for my dog, she just ran off thankfully without injury. I said For fuck sake and made the wft? Gesture ultimately to his back, as he strode off.
and while all this is going on poor benny had picked up some kind of insect bite/allergic/stress reaction at the start of the week and had been licking/gnawing at it, so the stress and everything meant he ends up with a really sore patch on his front paw.
vets gave us some steroid/anti-biotic cream and he's had to wear the cone of shame for 2 days
he is currently one unhappy pooch :(