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I got shafted by that too. They wanted 500 quid to answer some very standard questions and in the end I agreed to pay them 375 for doing so, but I still felt like I was robbed.
princeperch-
The joke was the enquires sat in their inbox for two weeks before I chased as my Solicitor hadn't. Despite them sitting on it for two weeks, they offered to expedite them for an additional 150 on top the 200+ VAT I had to pay anyway. They agreed to do it for the 200 in the end but I still felt robbed too!
We are completing tomorrow, and will finally have a freehold.
I would caution anyone buying a leasehold to really do your homework and get a Solicitor who understands them. With modern builders/freeholders there is so much in the lease stacked against you, that you can't really get around such as rising ground rents etc.
mustardbeak
I had to pay my Freeholder to answer!