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up front about their day rate and given an estimate of how long it will take and a ballpark for parts
This is my preference. But I get that it's not always possible.
My OH is very big on getting a fixed quote. I CBA to go into it, but it's very much a personality thing and part of the way they operate in all things.
My best mate has a building company positioned at the higher end of the market, and I've done a bit of labouring over the years. So while I've only got a rough gauge of this stuff I do get the business angle. When you're in a currently undersupplied market, that is very at risk of economic swings and cash flow sensitive why wouldn't you go for the most profitable jobs?
hugo7
I think some of this is solved by trades breaking quotes into labour vs parts - I've had some very silly quotes through for different work and it's hard to work out if they're pricing themselves out or if I'm asking for an expensive thing.
Best people I've had in have been up front about their day rate and given an estimate of how long it will take and a ballpark for parts - even if it's verbal only before a written quote which encompasses the whole lot.