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Leasehold always sucks but at the least I'd steer them towards a split town house rather than purpose built block to avoid the ews1 issues
Sumo-
They want somewhere quiet so I steered them away from a split town house.
I stand by this because I reckon it's better to be paying service charge and leasing from a housing association which seems to be quite forward thinking (the flats have Hyperoptic 900mb broadband, they use electric vans, current residents seem happy etc.) than hearing your upstairs neighbour every time they take a whiz.
Fox
Thanks all. We're talking about a bike mechanic and a freelance sex educator who can only afford somewhere due to a sudden inheritance so I don't think freehold is on the cards. Same probably with Metro Bank and Halifax unfortunately @amey
Santander have already said yes on affordability @cjr but I'm also a big fan of tender stem broccoli.
Might it help to get their own surveyor in?
The problem with this is it could be more good money after bad but I'll really feel for them if it falls through as it's in quite a unique position and they're kinda set on it...