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if the b screw is tight than that the derailleur wont engage the larger cogs. this was the initial issue when it was shipped to me
@Dammit yeah I am in Guildford but heading on holiday on Thurs. Going to play with the chain length then if that doesn't work drop it to Hoops in Farnham when I get back
@grams synchro mode is already semi-enabled. it knows not to put it into small small; hence in that photo its not on the 11t
swedeee
Glws
Netakure
Looks like you need more b-screw in. Or just go to a shop if you can find anyone to do it on the spot