• 2013 MacBook Air has started freezing up completely - only way out is a hard restart. Seems linked to chrome use, but that may only be because chrome is basically the only thing I run on it these days.

    It’s on big sur and I’m seeing others report similar issues with no obvious solution.

    Tried pram and nvram (or whatever the two different resets are called), tried booting with “d” and running a hardware test. All made no difference.

    Any ideas before I buy a chrome book?

    I’m guessing blow everything away with a fresh install, maybe even of Catalina which is all a pain in the backside.

  • Did it run just fine before the upgrade to Big Sur?
    Not that you could go back to Catalina (I suppose there's only the option to revert back to the version it came with - Mountain Lion I guess).

    Does it run fine if you don't use Chrome (but some other browser)?

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