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withered_preacher
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RMs had to go back, the tiny imperfection turned into a big imperfection! Nightmare to deal with them, they made me go back to the original store I bought them from (100kms away) when they have another outlet less than 20kms away... And when I got there this morning they wanted to give me a gift certificate, no refund!! Manager told me she wasn't authorised to hand out refunds, I told her I wasn't leaving without my money! She made me wait around 45mins before caving... The boots felt super weird on the second day anyway, not comfortable... I could feel the construction of the welt all around the edge of the insole, it felt like I had something stuck to the sole off my boot, very odd...
Anyway, I'd avoid R.M.Williams if I were you! Top pic is right after it happened, second pic is after a polish...