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I was trying to avoid all that shit.
If my insurance excess is £600 but it's not my fault do I still have to pay the excess?
I'm already dealing with the management company. I just assumed their insurance would pay for all this shit, since it's their crap that broke. Like, if I crashed my car into someone's house, they're not expected to pay for half the damage are they?
I'd get onto your insurance company. They should be able to chase for damages.