I used to work in Snow and Rock years back, we were always told not to really do anything if the alarms went off - if we chased or anything and got injured it became an insurance / liability problem or something. Maybe that's different for security guards
I was a weekend lad at B&Q in the late 90s. Most of us jumped at the chance to chase shoplifters through the car park, it was the most excitement we were likely to get.
I used to work in Snow and Rock years back, we were always told not to really do anything if the alarms went off - if we chased or anything and got injured it became an insurance / liability problem or something. Maybe that's different for security guards