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@paininthe
One of the Catalogue Shopping warehouses was in my city and security was tight, impossible to get anything out, stock levels closely monitored and any discrepancies vigorously investigated. A couple of the lads from my local pub found the method, Returns. Returns never went back in to stock, they went out to auction as they came in.
So scam / theft was to have someone order their item from the book, generally watches or jewellery, things secretable (w?) and then return it as damaged or not working. On receipt in to the department the item was removed from the previously opened box, and the box put through to go out to auction for caveat emptor.
The resulting item was then worn out and back in to the pub for resale sans packaging so little worth, however good for beer tokens.