You are reading a single comment by @rogan and its replies. Click here to read the full conversation.
  • Looks like the ticket sales were a shambles (because they were being run by TicketMaster).

    In order to buy tickets (or even ground passes) you needed a special code from MyWimbledon that you needed to have registered by yesterday to get in time.

    Only they delivered loads of the access codes late (past the 1pm time the site opened).

    But you could access the ticket sale, and select some of the tickets you wanted without needing to login to anything or enter this code. It's only when you got close to buying the tickets did you need to enter this unlock code.

    So lots of people with no unlock codes were accessing the site, trying to select tickets, only to be stumped by talk of an unlock code they had no idea about.

    Meanwhile people with the unlock code (which only worked once per day) would get as far as selecting tickets they wanted, but the payment part with Ticketmaster failed and dumped them out. At which point it would mark that unlock code as used for that particular day, so no chance of buying tickets for that day again.

    Also, the site doesn't show you only what is available, it lets you click 3 levels deep (type of tickets, date, queue) before it then tells you that nothing is available for that selection.

    Even when you get to try and find the tickets it's obviously smashing some internal database problem as I get a mixture of "An error occurred and we could not reserve your tickets" or "There has been a problem with the connection" when clicking on the "Find Tickets" button for a specific type/date/etc.

    Just search for "wimbledon tickets" on twitter to see the hate that TicketMaster are getting...

    (My first purchase of ground passes for the first Monday went through fine, but I'd finished the transaction by 1.05pm and that included 2 minutes of faff to reset my TicketMaster password.)

  • yeah i got loads of errors in the process and i consider myself a bit of a ticket buying pro, my wife was totally stumped by queues and errors but i managed to get straight back onto the booking page and use her code.

About

Avatar for rogan @rogan started