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I hear you. It's the communication and I have to say construction/trades seem to operate on parameters that would be totally unacceptable in any other line of work. I get that it involves unforeseen hurdles due to weather say or availability of materials or overrun but why almost everyone experiences the not reply/ignore promises/ignore the phone/schoolboy level excuse as to unavailability, is beyond me. Wheat from chaff and all that and I now have after 6 years a small list of regular and excellent skilled folk but man, some of it is just entry level civility and sense. I guess its a sellers market at the moment but the sun won't always shine
If all builders just said, "no chance, fuck off". Then at least I'd know and then crack on with fucking stuff up myself. But I'm less inclined to do that with the carrot of "Of course, we'd love to do it, it'll cost you this much" being dangled in front of my risk averse face.