• As a non car person need some advice.
    We test drove 2 2018 Golf SE Navs on saturday from two dealers and bought one of them.

    The first one we test drove when I hit the nav button it came up with the 'service not available' message and when asking the salesman he was like 'oh yeah of course i just need to put the SD card in when we do the paperwork'.

    Same error in the second we test drove, and the one we ended up buying. But we didn't mention the nav message. The car was advertied online and sold on the invoice as the SE Nav model, but the dealership we bought from are now saying that it wasn't advertised with sat nav, SE Nav is just the model name.

    Now my understanding is the only difference between SE and SE Nav is that it has the SD card to enable the sat nav? So are they totally fobbing me off here? If so how do I word a strongly worded email telling them to sort it out.

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