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Mine had insurance as part of the price (and I'd have thought that would normally be the case with reputable ones) with a few exceptions such as watches and jewellery.
https://www.storkremovals.co.uk/wp-content/themes/storkremovalstheme/termsandconditions.pdf
aggi
@ffm
Insurance for removals companies, what's the deal? Some seem to offer cover that you have to pay for, but what are your basic, statutory customer rights?