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  • This talk of Time factors getting a rep for crap customer service has reminded me of my dealings with another Yorkshire watch seller, the now defunct Yorkshire Watches.

    They sold me a brand new Seiko that was running slow when I received it. I sent it back and they refused to replace it because "you clearly have opened the watch and tinkered with it". I hadn't even taken the plastic off, let alone worn it or opened the case. Still fuming about that.

    Edit: it wasn't just running slow, it was stopping after half an hour or so. It was clearly faulty.

  • Would have thought Seiko UK would have been able to help out with that, can't imagine them being happy with ADs giving shit service. Seiko stuff should just work.

  • I'm sure they would have done. In the end, Yorkshire Watches replaced it after much grumbling about me being a chancer. Unbelievably bad customer service! Glad the fuckers went out of business.

    Was pretty much the first automatic watch I had owned.

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