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Ali reps don't research details and problems of products they have no knowledge of. to make a better case where something not as described or faulty better take as many detailed pictures as allowed with highlighted problem and description or make a video. otherwise it will be - delivered> signed> not my problem kinda thing
Ricochet
@lf
Hmm maybe I should push this a bit then. Annoyingly it's Ali who seem to have made the judgment. Not sure if it's different being in NZ