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@Ndeipi
Would anyone here help with an insurance claim?
Housemate's bike got Indra'd while locked up in Highgate. No idea how it happened, looks like someone has attacked it (maliciously or maybe just carelessly).
The insurance company need a "written statement" from a bike shop to state that it's a write-off. I've never worked in a UK shop so I don't think I can write it in my name. But I can write the email text if someone would be kind enough to copy, paste and send it back to us. And I'll make a forum donation in your honour.