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a genuine 'yep, shouldn't have happened, thanks'
That definitely happened once, but it was in an episode of Clare in the Community, so probably unrepresentative.
gbj_tester-
@si_mon628 is 6’ 9” and 22st, mate.
That was my instinct and back in the old country I would’ve done just that. Sadly, in London’s famous London I don’t foresee that going well.
Eseman
Never easy to start a conversation like that, but you could knock on the door with the box, for them to take back and dispose of properly (who knows what will actually happen), and explain what you saw. It's sad but for me it would probably depend on how I thought they might react - could it be verbal abuse or worse, or a genuine 'yep, shouldn't have happened, thanks'. Best of luck whatever!