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  • A lot of traffic in this area so hopefully I'll get some advice.

    I've posted an item to Budapest, it was only a freewheel so not a big package but it cost me nearly £12! (Ffs) I'd nit tbought it be anywhere close to that.

    Buyers address was cut and pasted as they sent it to me and.....according to RM tracking, the address wasn't found and is on its way back. That was 3 weeks ago now . Nothing has rocked up at my address so......if it never shows, is it my responsibility to refund the buyer? He says he'll pay post this tine and to resend however I'm not feeling that.

    If i claim with RM then i get my money for the item and then, i could refund? Hmmm

  • I would speak to RM and find out why the address wasn't found and get the ball rolling on a dispute.

    If it's no mistake of the buyer, and I know it sucks, you should probably refund and take it up with RM.

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