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Ordered 12 plants 3 weeks ago. Only received 6 so far and the others have no dispatch date yet. They don't answer emails and don't answer their phone. Have a look at Trust pilot. Think they score about 1.9! Had something similar happen when ordering a birthday gift previously but gave them the benefit of the doubt.
https://uk.trustpilot.com/review/www.sarahraven.com
user67526
jackbepablo
What happened with Sarah Raven? We shopped there for the first time this year and have generally been quite impressed