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  • I work in payroll and can confirm payments can "go through" in the BACS process, but if the account does not exist, the funds will be returned to the sender. This can take a few days (I actually had this last month, payment was due to be credited on Friday, back in our account by Tuesday and re-drawn to the correct details)

    There is a small chance the bank is holding it in a suspense account, but probably not.

    Your company finance department need to check their bank account for a return of the amount you should have been paid. You could probably ask them this yourself
    "Hi finance, can you confirm a rejected salary payment has been returned? £1234.56 due to be credited on 28th April. Thanks, ExTra"

  • Cheers, this is good to know. I was just talking to a colleague and we think finance just didn't bother checking. As of last Friday, they told me they did all the checks and are recalling the money, this what annoys me, if the money has been returned and it should have by now then it really suggests to me someone can't be arsed to check. They are so insistance that they did nothing wrong and we need to let the banks do their thing, but what thing?

    I will email them now and see what they say...

  • Also, have you updated your details to the correct ones?
    You don't want to be doing this again after payday

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