We had a mortgage approved pending all our documents checked out to what we had stated.
Halifax then pulled the mortgage and have refused to tell us why.
Is there any legal requirement for them to give a legitimate reason? Or even a courtesy to let us know what we fell down on?
You have a right (because of GDPR) to have solely automated decisions reviewed, as well as access to profiling data the bank has for you.
Yup! Definitely do go through the route.
Was this direct with Halifax or through a broker?
@NotThamesWater started
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We had a mortgage approved pending all our documents checked out to what we had stated.
Halifax then pulled the mortgage and have refused to tell us why.
Is there any legal requirement for them to give a legitimate reason? Or even a courtesy to let us know what we fell down on?