You are reading a single comment by @scultura and its replies.
Click here to read the full conversation.
-
There’s no legal obligation unfortunately.
You can speak with the financial ombudsman who can investigate on your behalf but this will likely not result in anything useful and almost certainly won’t affect the decision.
-
You have a right (because of GDPR) to have solely automated decisions reviewed, as well as access to profiling data the bank has for you.
Soul
NotThamesWater
@scultura
We had a mortgage approved pending all our documents checked out to what we had stated.
Halifax then pulled the mortgage and have refused to tell us why.
Is there any legal requirement for them to give a legitimate reason? Or even a courtesy to let us know what we fell down on?