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Having looked at it again, devoid of furniture and thought more about the layout and what I want/need, I think I'm more inclined to leave it be and if I come back in 6 months and it's still there, then I might bother lowballing. Essentially, I'm not in love with it and I think it should be more like 20% less then their asking price, not 5% so I'm quite prepared to wait and find something else.
You lot were all wrong. I merely mentioned "so, how do we contact you to make an offer" and she immediately gave me a price 5% below asking and said this is their minimum.
It's still too much though so I think I'll leave it be for now.
#csb