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  • I get asked daily by folk why everything is delayed by fixed time/price changes/delayed by random time/spec changes, or some parts or bikes are just not available with no given date. Anything from a shifter, a cassette to full bikes.

    Would expect latest delays are from the ports being swamped, ships were mean't to arrive in a certain window /on a specific tide in order to be unloaded, they missed that due to Suez delays, so the ports are struggling to reorganize, and TBH most ports are operating at or already above capacity as many European retailers (and others) get back to work and their new stock comes in.

    We've just had an extra 2-6 weeks put on delivery dates in April/May that were 100% 'promise you they will come' deliveries, due directly to delays and suez reshuffle issues with UK + European mainland ports.

    At this point you just have to go with it, and try not to stress yourself or the retailer out anymore. We get pretty much daily calls about our collection of bikes awaiting parts (around 45 bikes now), despite each and every of them being firmly told, please don't contact us unless its an emergency or something has changed, as soon as it arrives, we'll stick it on your bike and get it out of here; and yet, every day 'Hi there.....'

  • Sales people I have talked to have told it like this. Either avoiding the question or telling me that it is all ok now.

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