Make sure they send it back with the correct customs documentation (ie that it is not a purchase). They sent my warranty repair back ticking the wrong box and so I had to pay duties having already paid when I bought the watch in the first place! They refused to refund me. Not impressed with Helson's team after that.
Make sure they send it back with the correct customs documentation (ie that it is not a purchase). They sent my warranty repair back ticking the wrong box and so I had to pay duties having already paid when I bought the watch in the first place! They refused to refund me. Not impressed with Helson's team after that.