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Yeah airflow doesn't seem optimal. In at the front sides, out at the back but the fans are quite weedy, just one 100mm-ish at each end. You could be on to something with the thermal paste also.
Unfortunately it's my employer's property so I can't do much and have to wait for our IT contractor to sort it out.
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My cpu temp was creeping up a while back, and got to 85 degrees, with the fans kicking it at full power.
Took the fan and heatsink off, the thermal compound had dried up. Cleaned, reapplied a sparing amount of thermal paste, CPU temp was immediately 30 degrees less.
Which direction does the air flow through your case?
Sucking in carpet dust directly through the side of your case over your cpu heatsink doesn't sound optimal.