Is it legal for an online seller to charge postage for refunds if the buyer has changed their mind (item not faulty)
Yeah I think so. At least I've paid postage for non faulty returns a bunch of times and never questioned it. It's probably covered in the distance selling regulations or whatever they've been superseded with if they have been superseded.
@Cupcakes started
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Is it legal for an online seller to charge postage for refunds if the buyer has changed their mind (item not faulty)