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  • they did the same process, except the seemingly the glue was the wrong choice.. not sure if it’s glued down tbh.. they’re blaming movement in the floor, but they came round before hand to test the moment in the floor and made all the decisions and recommendations so kind of pissed they’re now going for the “we couldn’t possibly haven’t known” approach

  • I’d say they have used the wrong product and your gonna have to redo the full floor. It’s there mistake and they should refund or fix at there cost which by the sounds of it and wiping there hands of it.

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